Dropshipping
Moorlands offers a flexible dropshipping service built around made-to-order furniture. Every product is manufactured to order, allowing your customers to choose the details that best suit their space, style, and requirements.
Manufacturing to order means we can offer a far greater level of customisation than standard off-the-shelf products. Options can include bespoke lengths and widths, a choice of materials, colour coding across our industrial ranges, parasol holes, sunken ice troughs, breadboard ends, and sunken planters.
This extensive choice gives your customers the freedom to create furniture that works for them, while giving your business a clear point of difference in a competitive market. Instead of offering the same generic products as everyone else, you can provide distinctive, made-to-order furniture with the quality, flexibility, and personalisation customers increasingly value. Create a cutting edge with Moorlands and give your customers more choice, more flexibility, and a product that is made specifically for them.
How the Moorlands dropshipping process works
Moorlands makes it easy for partners to promote and sell our complete range of furniture without holding physical stock. You can showcase our available product ranges through your website, retail outlet, exhibitions, and any other route to market you choose.
When a customer has customised their products and placed an order with you, simply submit the order to Moorlands along with payment. Credit accounts may become available once a successful trial period has been completed.
Once Moorlands has acknowledged the order, we will provide a planned manufacturing date for you to share with your customer, together with an anticipated delivery date. Delivery dates remain subject to confirmation after manufacturing, ensuring that expectations are clear while allowing for any production changes.
The order is then scheduled into the Moorlands workshop diary and manufactured in line with the dates provided. Once production is complete, you will receive the available shipping information, including the carrier method and tracking details where applicable. This gives you the opportunity to keep your customer informed throughout the delivery process, while also creating valuable opportunities to explore additional upselling and cross-selling.
Following despatch, delivery will usually take place within 48 hours, except in certain geographical areas. With Moorlands managing the manufacturing and fulfilment process, you can focus on promoting the range, supporting your customers, and growing your sales without the cost or risk of holding stock.
Why Choose Us?
- Experienced Professionals
- Attention to Detail and High-Quality Work
- Transparent Pricing and No Hidden Fees
- Commitment to Delivering Handcrafted Solutions
Our Dropshipping Order Process
Partner Promotes Selected Moorlands Ranges
The partner selects which products they would like to promote. They then have access to images and product descriptions
Partner Customer Customises Their Products & Submits Order
With our made to order products the customer can personalise their solution to meet their individual needs and places order with partner
Partner Submits Order To Moorlands & Payment Made
The partner reviews customer order and then submits the order to Moorlands who raise the invoice to Partner for payment
Moorlands Confirm Order & Manufacturing Date
Moorlands confirm receipt of order and confirms scheduled manufacturing date along with anticipated delivery date
Moorlands Manufactures Products To Order
The bespoke items specified in the order are manufactured by the Moorlands talented team
Moorlands Confirm Delivery Date & Shares Tracking
Moorlands confirm to the Partner the delivery date and chosen carrier along with tracking details where available
Delivery Completed Within 48 Hours of Despatch
Depending on the carrier method selected delivery could be same day, next day or 2 working days
Frequently Asked Questions – Dropshipping
Our service allows you to promote and sell Moorlands Garden Furniture products without holding stock or revealing our involvement to your customers. Orders are manufactured and dispatched directly to your customer as a completely white-labelled service.
No. The service is fully white labelled, with no visibility of Moorlands Garden Furniture to your client. We do not market to your customers, contact them directly, or include Moorlands-branded literature with deliveries.
The customer relationship is held solely by you, the partner. You manage all customer communication, pricing, sales, and aftercare. Moorlands will not use your customer details for marketing or attempt to build a direct relationship with your clients.
Yes. You are free to set your own retail pricing, giving you control over your margins and the way you position the products within your market.
No. There is no requirement to hold physical stock, and there are no minimum order quantities for dropshipping. You can promote the range and place orders as your customers require them.
We will give approved partners access to our stock images and product descriptions, helping you present the range professionally across your website, retail outlet, exhibitions, and other sales channels.
The setup process is simple. Complete the online application form on our website and our team will review your application and guide you through the next steps.
All pricing supplied for the dropshipping service includes delivery to Mainland England, Scotland, and Wales, excluding the Highlands. Any applicable delivery arrangements outside these areas can be discussed with our team.
No. Deliveries are sent without Moorlands-branded literature, and we will not market to the end customer. This ensures that you remain the visible point of contact and that the customer experience stays fully under your brand.
Yes. Moorlands manufactures products to order, allowing customers to choose from available options such as dimensions, materials, colours, parasol holes, sunken ice troughs, breadboard ends, and sunken planters, depending on the product range.
After Moorlands acknowledges an order, the partner receives a planned manufacturing date and an anticipated delivery date to share with the customer. The delivery date remains subject to confirmation after manufacturing.
Once the order has been manufactured and despatched, Moorlands will provide the available shipping information, including the carrier method and tracking details where applicable. The partner can then keep the customer updated directly.
The partner remains the sole point of contact for the customer. This includes discussing product choices, confirming the order, sharing delivery updates, and handling ongoing customer communication.
Yes. Partners can promote the available ranges through their website, retail outlet, exhibitions, and any other route to market they choose.
Partners should check access requirements with their customers before placing an order and notify Moorlands in advance of any potential restrictions. Deliveries are kerbside only, and a redelivery fee may apply if an agreed delivery cannot be completed because the location is inaccessible.
If a change is required, contact Moorlands as soon as possible with the order details. As products are made to order and scheduled into the workshop diary, changes may not be possible once manufacturing has begun.
The partner should remain the customer’s first point of contact and contact Moorlands with the relevant order details so that the matter can be reviewed and the appropriate next steps agreed.
Partners should agree their customer terms and confirm the applicable returns, cancellation, and refund arrangements with Moorlands before promoting the range. Made-to-order and customised products may require specific terms, so please contact the Moorlands team for clarification before accepting an order.
